Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Telephony Features AutoCLIP Call Routing Call Forwarding Call Monitoring Call Parking Call Pickup Call Recording Call Flip Call Switch Call Transfer Call Waiting Caller ID Conference Rooms Speed Dial Dial by Name DNIS DID (Direct Inward Dialing) DND (Do Not Disturb) DOD (Direct Outward Dialing) CID-based & DID-based Call Allowed/Blocked Number

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Business Features IVR Queue Ring Group Paging & Intercom Operator Panel Monitor Call Status (Inbound/Outbound) Monitor Presence Status (Extension, Ring Group, Queue, Parking Slot) Drag & drop Dispatch Call Advanced Call Control Custom Prompts Distinctive Ringtone Music on Hold MOH Playlist & Streaming PIN List BLF Support LDAP Server T.38 Fax Remote Extensions Business Hours & Holidays Emergency Number Emergency Notifications CDR & Basic Reports

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Administration & Security Web-based Management Portal Graphical Dashboard Auto Provisioning Bulk Import & Export Extension Directory Group & Organization User Role & Permissions Operation Logs Event Logs & Notifications Backup and Restore Troubleshooting Built-in SMTP Server Network Drive AMI Remote Management Hot Standby Supported on the Appliance & Software Edition. Security Password Policy Enforcement Auto Defense Static Defense IP Blocklist Security Alerts via Email Outbound call frequency restriction

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Unified Communications Linkus UC Clients Web Client Mobile Client (iOS & Android) Desktop Client (Windows & MacOS) Google Chrome Extension Presence Native Contact Management (Personal Contacts, Company Contacts) Audio Conferencing WebRTC Audio Call Function Keys on Web Client CTI Select & Dial with Hotkey on Desktop Client Voicemail Voicemail Transcription Group Voicemail Voicemail to Email Pop-up URL Microsoft Teams Integration

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Instant Messaging Personal and Group Chat File Sharing Rich Emojis Cross-client Synchronization

NOTE:-Since the Cloud Edition is inherently accessible from anywhere, Remote Access Service is only for the Appliance & Software Edition Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Remote Access Service Custom PBX Domain Name (FQDN) PBX Web Portal Remote Access Linkus UC Clients Remote Connection LDAP Server Remote Access Function-based Security Control

NOTE:-Since the Cloud Edition is inherently accessible from anywhere, Remote SIP Service is only for the Appliance & Software Edition. Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Remote SIP Service Private & Secure Tunnel Easy Remote SIP Endpoints Registration NOTE:-Register your remote IP phones, branch office PBXs, VoIP gateways, and alike remote SIP endpoints to the PBX easily as if they were deployed on your PBX's intranet. Granular Security Control No Port Portwarding & NAT Issues

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Call Center Switchboard-type Queue Panel Queue Callback for Reduced Call Abandonment Real-time Metrics on Wallboard SLA for Performance Measurement Insightful Call Center Reports

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Phonebooks PBX-native Contacts Management Separate Permission Control Per Phonebook CRM Contacts Synchronization

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Call Accounting Custom Rates Applied to Outbound Calls Analysis Report on Telecom Expenses

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud CRM Integration Incoming Call Popups Auto Call Journal Click to Call CRM Contacts Hassle-free Integration Support for Zoho, Salesforce, and HubSpot

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Microsoft Azure AD Integration User & Group Synchronization Auto Extension Assignment for New User Single Sign-on (SSO) Faster and Easier Administration

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud API PBX Configuration Call Control uaCSTA Control Event Notification

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Windows Active Directory Integration   User, Organization Unit, Group Synchronization   Auto Extension Assignment for New User   Single Sign-on (SSO)   Faster and Easier Administration  

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud Video Conferencing Bulk Email & Instant Link Invitation HD Audio and Video Screen Sharing In-meeting Team Chat

Deployment Mode Standard PlanAppliance Enterprise PlanAppliance,Software,Cloud Ultimate PlanAppliance,Software,Cloud WebRTC Video Calls Integrated 1:1 Video on Web Client Seamless Video/Audio Call Switch HD Audio and Video Shrinkable Call Window